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Letter to Patients

Who has my medical records now that DBT Center of Orange County has closed?

DBT Center of Orange County has closed.

As of December 15, 2025, this practice is no longer providing patient care. Your medical records have been transferred to Morgan Records Management, the records custodian appointed by the practice. You can request copies of your records at any time.


A message from DBT Center of Orange County

Dear Valued Patient,

We hope this letter finds you in good health. It is with both gratitude and sadness that we write to inform
you that DBT Center of Orange County will be closing on December 15, 2025.

As you may already know, Michele Lob, PsyD, MFT, CEDS, the founder of DBT Center of Orange
County, passed away unexpectedly several months ago. Despite our best efforts, it has been challenging to
maintain the Practice, and the decision to close the practice, though difficult, has become necessary. We
are profoundly grateful for the trust and loyalty you have shown over the years.

We understand that this news can be upsetting and want to encourage you to take any necessary steps to
keep yourself safe. If you are feeling unsafe, please go to your local Emergency Room, utilize your Crisis
Safety Plan and/or utilize one of the below resources.

Your health and well-being remain our top priority. To help ensure a smooth transition, we have outlined
next steps and important information below.

New Provider

To ensure continuity of care, we suggest you establish care with a new provider as soon as possible. We
suggest that you discuss this with your current clinician or you may select a provider through your health
plan’s provider directory or any professional associations, i.e., local or state associations. For your
convenience, we have included a list of local providers in similar areas. Please note, this list is provided
as a courtesy. The Practice is not affiliated with these providers and does not endorse or guarantee
the quality of their services. We encourage you to conduct your own due diligence in selecting a
provider who meets your needs.

Current Clinicians

Some of our clinicians may continue to practice independently after the Practice closes. If you wish to
continue care with your current clinician, please reach out to them directly to discuss their availability and
future practice arrangements.

Crisis Resources

If you experience a crisis or require immediate support, please contact one of the following resources:

* 911

* CAT Team: (866) 830-6011

* 988 Lifeline: At the 988 Suicide & Crisis Lifeline, they understand that life's challenges can
sometimes be difficult. Whether you're facing mental health struggles, emotional distress, alcohol
or drug use concerns, or just need someone to talk to, their caring counselors are here for you.
You are not alone. You can call, text or chat! https://988lifeline.org/

* NAMI OC WarmLine servicing Orange County, CA resident only: Call or text: (714) 991-6412
Toll Free 877-910-9276 | Available 24 Hours a Day

Morgan Records Management

Requesting Your Records

Digital copies of your records from DBT Center of Orange County can be requested by filling out the secure release form on this site — click the “Request My Records” button to get started. In accordance with applicable state law, a reasonable fee may be charged for the copying and delivery of records. You will receive an email confirmation once your request is received.

Request My Records

Already made a request? Follow its delivery status by clicking the link below and entering the ticket information that was mailed to you.

My Request Status

How it works

Requesting records takes four steps

1. Fill out the form

Tell us who you are and what records you need.

2. We verify identity

Required by HIPAA. We may ask for ID or additional confirmation.

3. Records prepared

Our team retrieves and packages your file, with status updates by email.

4. Secure delivery

Records are delivered by encrypted download or postal mail — your choice.

Learn More

We're here to educate all patients for continued care for your records

Questions

Frequently asked questions

Who is the medical records custodian for DBT Center of Orange County?

Morgan Records Management is the appointed records custodian for DBT Center of Orange County in California. Its patient records have been transferred to us, and you can request copies at any time using the request form on this page.

Is there a fee for records?

In accordance with applicable state law, you may be charged a reasonable fee for the copying and transmittal of records. The exact amount depends on the size of your file and your state's regulations.

How quickly will I receive my records?

Most states allow by law up to 30 days to process records requests. Due to the high volume of requests we receive, it can take up to 30 days. We do our best to process all requests sooner, as we know how important they are.

Can someone else request my records on my behalf?

Yes, with proper authorization. Parents or guardians for minors, attorneys with a HIPAA-compliant release form, and others with notarized permission may submit requests on your behalf. The form will guide you through what is required.

What if I don't have internet access?

Call our medical records team at (833) 888-0061 and we will mail you a paper request form.

Need help?

Contact the medical records team, Monday through Friday, 8 AM – 5 PM Eastern.

Phone: (833) 888-0061
Email: medical@morganrecords.com